Shipping & Delivery Policy

At Adlooc.com, we aim to deliver your products safely and on time.
1. Shipping Time: Orders are shipped within 1–2 working days after successful payment.
2. Delivery Time: Products are typically delivered within 3–7 working days, depending on your location.
3. Shipping Area: We deliver across India. Please ensure your address and phone number are correct to avoid delays.
4. Door Delivery: In most cases, home delivery is available. However, in some areas, the product may need to be collected from the nearest courier office.
5. Shipping Charges:
• Free shipping may be available on selected orders.
• Standard shipping charges (if any) will be shown at checkout.
6. Tracking: A tracking link will be shared via SMS or email after shipping.
7. Delays: In rare cases such as strikes, weather, or courier delays, shipping may take longer. We’ll keep you updated.

For support: support@adlooc.com 

Shipping

Do You Ship Across India?

Yes, we deliver our products across India, ensuring little ones everywhere can enjoy our carefully curated items. Delivery times may vary depending on your location.

How Much Does Shipping Cost?

Fetch Kids is committed to offering reliable and affordable shipping services. Our standard delivery rates are:

For orders below ₹1000 (Cash on Delivery) – ₹90

For orders below ₹1000 (Online Payment) – ₹45

For orders ₹1000 and above: Free Delivery

Enjoy hassle-free shopping with fast and secure delivery!

My Order Has Not Arrived. What Do I Do?

If your order hasn’t arrived within the expected delivery time, please contact us with your order number via our customer support page. We’ll track your parcel and provide an update promptly.

When Will I Know When My Order Has Been Dispatched?

After placing your order, you’ll receive a confirmation email. Once your order is dispatched, you’ll get another email with the tracking details to monitor your delivery progress.

Can I Collect My Order?

Yes, you can collect your order directly from our Fetch Kids store. Simply enter "FETCHKIDS" in the promo code box at checkout, and our team will prepare your order for pick-up.